FAQs

💌 How can I contact you?

You can reach us anytime through our Contact page or by email at support@sacredshine.com.
We usually reply within 24 to 48 hours.


🚚 What are your shipping times?

Processing time: 1–3 business days

Delivery time:

  • France & Europe: 7–14 business days

  • United States & Canada: 7–15 business days

  • Rest of the world: up to 20 business days

Once your order has been shipped, you’ll receive a tracking link by email.


💳 What payment methods do you accept?

We accept credit/debit cards, PayPal, and Shop Pay.
All payments are 100% secure and encrypted.


🔁 Can I return or exchange my item?

Yes, you can return your item within 30 days of receiving it, as long as it’s unused and in its original packaging.
To start a return, please contact us at support@sacredshine.com.


💎 Are your products hypoallergenic?

Absolutely! All our jewelry is made with high-quality, hypoallergenic materials that are safe for sensitive skin.


🎁 Do you offer gift wrapping?

Yes! You can add a gift box option at checkout to make your order even more special.


🌿 What makes Sacred Shine unique?

Our jewelry is inspired by faith and designed to combine spirituality with timeless elegance.
Each piece is created to remind you that faith is the most beautiful thing you can wear. ✝

📩 How can I track my order?

Once your order has been shipped, you’ll automatically receive a confirmation email containing your tracking link.
You can click on this link at any time to see your package’s current location and delivery status.

If you haven’t received your tracking link yet, don’t worry —
it usually takes 2 to 3 business days after your order is processed.

Still can’t find it?
Contact us at support@sacredshine.com, and we’ll be happy to help you track your order. ✹